If it's a USB device, connect it to the system and see if Windows can automatically find a driver for it.If not, after Windows gives up trying to locate a driver for it, open up Device Manager, find the device in the list of unknown devices, right-click on it and select Properties. On the Details tab, look up the Device Instance ID. This is a long and complicated string.Record the entire Device Instance ID, bring it back to us and let us know what it is. From that it may be possible to find a driver, if one exists.We will also need to know what version of Windows the intended host system is running. To anyone that cares.Often I do not close questions because I do not see the CLOSE QUESTION icon on my desktop as the case was one hour age.

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I reduced my screen resolution to 25% and it still was not visible. If it is not there I cannot click on it. I am not responsible for how sites display their content on my screen. I do not have this difficulty with any other website. So, I simply wait until the appropriate icons display then I follow through.

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I am only a paid subscriber that occasionally would like some answers. The experts on this site are most excellent. I am not sure if the site is at fault or if it is my computer. I am not going to take the time to figure out a problem with one site. Thanks to all the Experts that assisted me. You are the best.

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